FAQ
Answers to some frequently asked questions
To make the unloading process safe and efficient, please follow these steps when bringing animals to our facility:
1. Using the Unloading Ramp
- Open the swing gate to access the ramp.
- Position your trailer with the driver’s side facing the ramp to allow for a smooth unloading process.
2. Safe Handling of Animals
- Before opening the main slide gate, ensure that any animals already in the pens are securely contained behind a locked gate.
- Open the swing gate on your trailer to allow for a controlled unloading experience.
3. Securing Animals After Unloading
- Once all animals have exited the trailer, immediately close the main slide gate and lock it on the right-hand side to ensure they remain safely contained.
4. Submitting Processing Instructions
- All cutting instructions must be emailed to orders@lvmeats.com or placed in the designated mailbox labeled “PLACE CUT SHEETS HERE” to ensure proper handling of your order.
Following these steps helps us provide efficient service while maintaining safety and organization. If you have any questions, please reach out to us at orders@lvmeats.com or call 484-238-0306.
For the safety of our staff and to maintain smooth operations, we have a few processing restrictions in place:
- We do not process boar pigs.
- Cattle horns must be 4 inches or shorter. Animals with horns exceeding this length cannot be accepted.
- Cattle weight limit: 1,950 pounds. Unfortunately, we are unable to process cattle that exceed this weight.
These guidelines help us ensure a safe and efficient process for all customers. If you have any questions, feel free to contact us!
To ensure safe and efficient unloading, all trailers delivering animals to Lehigh Valley Meats must meet the following criteria:
- Proper Ventilation: Trailers must have adequate airflow. Enclosed box trailers or those with solid walls that limit ventilation will not be accepted.
- Approved Door Types: Only swing gates or sliding doors are allowed. Drop gates, such as those on horse trailers or custom-built trailers, are not permitted.
Trailers that do not meet these standards may be refused service. We appreciate your cooperation in maintaining a safe and smooth processing experience for everyone.
For questions or clarifications, please contact us at orders@lvmeats.com or 484-238-0306.